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How do banks innovate in the UK?

Publish date: 20 August 2019
Author: Clydesdale and Yorkshire Banks

The UK is home to one of the world’s leading fintech capitals, as well as historical world-renowned financial institutions. On 14 October, participants of Efma’s Innovation Summit in Paris will gain an insight into both sides of the innovation spectrum, thanks to guest speakers David Judic, Head of Retail Marketing at CYBG/Virgin Money, and Michael Anyfantakis, Head of Innovation Design at Lloyds Banking Group.


To B or not to B

B is the smart mobile banking app powered by Clydesdale Bank & Yorkshire Bank that is taking the UK by storm. High street banking has been entirely reimagined in two of their flagship physical locations – B Works in Manchester and Studio B in Kensington, London.

Meet David Judic, the driving force behind these new locations and Head of Retail Marketing and former Head of Innovation at CYBG/Virgin Money. David is playing a lead role in reinventing CYBG for the digital age and has been pivotal in the design, development and delivery of the B proposition and brand.

At Efma’s 2019 Innovation Summit, which revolves around the theme of ‘Innovation for Growth’, David will present the concept and ambitions of the B digital service, and how Studio B and B Works are meeting the needs of customers by providing unique and inspirational experiences.

Find out how Studio B in Central London is offering customers and students the opportunity to work with industry partners in its ground-breaking lab to solve the great banking problems of tomorrow. Equally, be inspired by B Works, a “space designed for everyone” that gives freelancers, students, startups and SMEs an exciting creative space to learn, work and bank.

Moving innovation into exploitation

Michael Anyfantakis, Head of Innovation Design at Lloyds Banking Group, is successfully enabling senior banking executives to build their digital organizations and transform customer journeys, delivering truly valuable and profitable services to their customers.

Prior to this, Michael setup EY's Digital Transformation Advisory practice for FS Technology and advised and directed teams responsible for defining and delivering major business and technology transformation programs across the financial services industry, working for IBM and PwC Consulting.

A team leader and motivator, Michael is highly recognized for his customer focus, his ability to drive the right business decisions in challenging situations, his capacity to deliver complex technology solutions and achieve critical business goals. He actively engages with the digital and fintech community through participation and contribution in key industry conferences and events.

Michael’s session at the Efma Innovation Summit will look at the key challenges faced by large banks in moving from exploring innovation to delivering it – and importantly, ways in which to address them. He will share lessons learned from prioritizing and evolving innovation opportunities in line with customer needs and business strategy.


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